Agentic ecommerce

Will AI shopping assistants choose your store?

More shoppers now ask ChatGPT, Gemini or Copilot to find and buy products for them. These assistants only recommend stores they can check and trust. We make sure yours is one of them, before your competitors do.

What does an AI assistant see on your store? Switch views to find out. Example shop for illustration.

Home › Garden furniture › Rattan sofas

Rattan garden sofa with white cushions on a terrace

Lisbon 4-Seater Rattan Garden Sofa

4.8 (48 reviews)

£1,149inc. VAT

Only 6 left in stock! FREE delivery across NI
Add to basket

A shopper asked their AI assistant:“Find a 4-seater rattan sofa delivered to Belfast before the weekend.”

4 of 8 facts found
  • ProductLisbon 4-Seater Rattan Sofa✓ Read
  • Price£1,149 inc. VAT✓ Read
  • In stock?Not foundIn a pictureYes, 6 left✕ Can’t read✓ Read
  • Delivery to BT9Not foundBanner is a pictureFree, 3 to 5 working days✕ Can’t read✓ Read
  • SizeNot foundOnly in a photo212 × 78 × 74 cm✕ Missing✓ Read
  • MaterialAll-weather rattan, steel frame✓ Read
  • ReturnsNot foundNo policy linked30 days, free collection✕ Missing✓ Read
  • Reviews4.8 from 48 reviews✓ Read
Skipped this store.It couldn’t confirm stock or delivery to BT9, so it chose another store.
Recommended to the shopper.In stock, free delivery to BT9 by Thursday, 30-day returns.

5.0 Rated on Google

Works with your storeWooCommerce, Shopify and more

Local Belfast teamWebsites, ecommerce and AI for NI businesses

What is agentic ecommerce?

It’s when AI does the shopping, not just the searching. A customer says what they want. An AI assistant finds the options, checks price, stock and delivery, and buys with the customer’s approval. It affects your business in two ways.

A shopper on a laptop while an AI agent compares three desk lamps, chooses one and completes the order
Outside your website

AI choosing where to buy

Your customers ask an AI assistant to find something. It reads your product information, not your website design. If it can’t find a price, a stock level or a delivery date, it moves on to a store where it can.

  • Your products recommended in AI answers
  • Price, stock and delivery checked in seconds
  • Purchases completed inside the chat
On your website

AI working for your business

An AI assistant on your own site that answers product questions, recommends the right item and handles “where’s my order?” at any hour, including evenings and weekends when your team is off.

  • Answers product questions 24/7
  • Recommends products and builds the basket
  • Handles orders, returns and reorders

See how an AI assistant decides where to buy

Watch what happens when a customer asks an assistant to shop for them. It skips any store it can’t check, even when that store is cheaper.

Choose what the customer asks:

Pick one to watch an AI assistant shop for it.

Illustrative example. Store names are fictional.

AI assistant

Choose a request to start the demo.

Ask anything

Why it matters now

Shoppers are already doing this, and the numbers are climbing fast.

+393%

growth in AI-referred traffic to US retail websites, Q1 2026 vs Q1 2025.

Adobe Analytics
42%

better conversion from AI-referred visitors than from other traffic in the same quarter.

Adobe Analytics
$1tn

of US retail revenue that agentic commerce could orchestrate by 2030.

McKinsey
3

open standards now connecting AI agents to stores and checkout: ACP (OpenAI & Stripe), UCP (Google, with Shopify & Walmart) and MCP.

Industry announcements

These are US figures, where the change is furthest along. Your customers in Northern Ireland use the same AI assistants, so the same shift is coming here. Getting ready now costs far less than catching up once your competitors are the ones being recommended.

How businesses like yours can use it

You don’t need to be a big retailer. Pick your sector to see where it fits.

Retail

Recommended by AI assistants

Clear, accurate product information so your range shows up, with the right details, when customers ask an AI what to buy.

Retail

AI shopping assistant

An assistant on your site that asks the right questions, compares products and helps the customer fill their basket.

RetailB2B

Hands-free reorders

Repeat items reordered automatically before the customer runs out, so they keep buying from you and not a competitor.

B2B

Instant trade quotes

Quotes built from your price lists, live stock and account terms in minutes, not days of back-and-forth emails.

B2BRetail

Parts & compatibility finder

Matches model numbers, sizes and specs to the right product, so customers and agents order the right thing first time.

Hospitality

Bookable through AI

Availability, prices and policies an AI can read, so “book us a table for four on Friday” ends with your venue.

ServicesHospitality

Enquiries turned into bookings

Answers questions, qualifies the enquiry and books the appointment 24/7, like Nora does on this site.

All sectors

After-sales on autopilot

“Where’s my order?”, returns and changes handled instantly, with a clean handover to your team when it matters.

Free 2-minute check

Could an AI assistant buy from your store today?

Answer nine quick questions and get your score out of 100, plus the three changes that would make the biggest difference. You’ll see your results straight away, with no email needed.

An AI agent choosing between three products and adding the best match to the basket

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